Terms and Conditions

Last updated: January 29, 2026

1. Introduction

Welcome to MealMate! By using our website and services, you agree to these terms and conditions. Please read them carefully.

2. User Accounts

Users must register an account to place orders or provide services. You are responsible for maintaining the confidentiality of your account information and password.

3. User Roles

MealMate has three roles: Customer, Provider, and Admin. Users must select the appropriate role upon registration. Admins manage the platform and can take necessary actions to ensure compliance.

4. Orders and Payments

Customers place orders via the website. Currently, payments are Cash on Delivery (COD). Providers are responsible for fulfilling orders in a timely manner.

5. Content and Reviews

Users may leave reviews on meals. All content should be respectful and appropriate. MealMate reserves the right to remove any offensive or inappropriate content.

6. Privacy

We respect your privacy. Please review our Privacy Policy to understand how your information is collected, used, and protected.

7. Termination

MealMate reserves the right to suspend or terminate user accounts for violations of these terms or any unlawful activities.

8. Changes to Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with the date of revision.

9. Contact

If you have any questions about these Terms, please contact us at support@mealmate.com.